FAQ
Frequently Asked Questions
What kind of custom garments can you produce?
We specialize in the production of custom hoodies, joggers, shorts, T-shirts, yoga sets, leggings, and sports bras. Our experienced team can help you design and create any custom garment you need to fit your specific requirements.
How long does the production process take?
The production process usually takes 7-30 days, depending on the complexity of the design and the quantity of the order. We will work closely with you to ensure that your order is completed on time and to your satisfaction.
What materials do you use?
We only use high-quality materials that meet international environmental standards. Our fabrics are soft, comfortable, and durable, ensuring that your custom garments will look and feel great for years to come.
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Yes, we provide sample production services. We always recommend ordering a sample before placing a larger order to ensure that you are happy with the quality and design of the product. Please contact us for more information on our sample production services.
What is your minimum order quantity (MOQ)?
Our MOQ varies depending on the type of product and the complexity of the design. However, we are flexible and will work with you to meet your specific needs and requirements.
What payment methods do you accept?
We accept payment in USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, and CHF. We offer various payment types, including T/T, L/C, D/P, D/A, MoneyGram, credit card, PayPal, Western Union, cash, and escrow.
What is your shipping policy?
We offer a range of delivery terms, including FOB, CFR, CIF, EXW, and express delivery. We will work with you to find the most cost-effective and efficient shipping method for your order.
What languages do you speak?
We speak both English and Chinese, and our team is dedicated to providing excellent customer service to all of our clients, regardless of language or cultural barriers.